LogChimp is an open-source customer-feedback platform for software teams. It gives each product a public portal where users submit ideas, vote on favorites, discuss details, and follow roadmaps and changelogs. Small SaaS teams use it to run a transparent feedback loop without handing their idea backlog to a closed third-party system.[1][2]
Quick verdict
Small SaaS teams that want an owned feedback loop will get the most from LogChimp. Its public boards combine idea posts, voting, comments, roadmaps, and changelogs in one portal, with an MIT-licensed core teams can self-host through Docker. The free cloud tier is narrow while API access, custom domains, and extra seats sit on paid plans, and self-hosting leaves operations to the team. If the team wants a managed board with a $0 start and a self-hosted fallback, choose LogChimp; if it needs a longer-tracked self-hosted community, choose Fider.[1][2][3][4]
Key features
Public idea boards Teams create feedback boards where customers submit idea posts, discuss them in comments, and track status. Boards can be public or private, and new submissions can pass through moderation before going live.[1][2]
Voting that surfaces demand Visitors vote on the ideas they want most, so the most-requested work rises to the top of each board. Voting turns scattered requests into a visible priority order the team can plan against.[1]
Roadmaps from planned to shipped Posts move across roadmap states so users can see what is planned, in progress, and shipped. The roadmap closes the loop between a voted idea and the release that delivers it.[1][2]
Changelogs with follower emails Teams publish release notes as a changelog, and followers get email notifications about new posts and updates. Release communication stays attached to the same portal as the original requests.[1]
Custom domains on paid plans Paid cloud plans support custom domains, so the feedback portal can live under the team's own brand instead of a vendor subdomain. Branding stays consistent from product to feedback page.[1]
Seats for the whole product team Paid plans add team-member seats so product, engineering, and support staff can triage feedback together. The free tier is scoped for getting started rather than full-team workflows.[1]
API access on paid plans Paid plans include Logchimp API access for building on feedback data programmatically. Teams can connect votes and posts to their own tooling instead of copying state by hand.[1]
Self-host the MIT core with Docker The MIT-licensed core installs through Docker Compose or a documented manual path, with official guides for configuration, migration, and updates. Teams that must own their data and uptime can run the whole portal themselves.[1][2][3]
Who will love it
SaaS teams running a public feedback loop: boards, voting, comments, roadmaps, and changelogs live in one portal, so one tool covers request intake through release notes.[1][2]
Teams that must own their feedback data: the MIT core plus Docker self-hosting keeps ideas, votes, and user details on infrastructure the team controls.[1][2]
Teams pairing feedback with release communication: changelogs with follower email notifications keep requesters informed without a separate announcements tool.[1]
Who should avoid it
Teams needing API access, custom domains, or full-team seats on a $0 budget: those capabilities sit on paid cloud plans, so the free tier covers evaluation and small pilots rather than the whole workflow.[1]
Teams with no one to operate infrastructure that still want self-hosting: the community path leaves upgrades, backups, and configuration to the team, so they should budget ops time or stay on managed cloud.[1]
Teams that require a long public track record: the codebase stands at v0.9.2 as of May 2026, so buyers should expect pre-1.0 evolution and plan upgrade chores accordingly.[1]
Alternatives and compatibility
Fider is the closest self-hosted substitute: its published catalogue record documents the same core workflow of feedback boards, feature-request voting, discussion, and Docker self-hosting. Either tool fits a team that wants an owned ideas board; compare their hosting prices and maturity before committing.[1][2]
ClearFlask suits teams that weight announcements and roadmap presentation most: it covers the same boards-plus-voting workflow with its own emphasis on roadmaps and announcements. Pick it over LogChimp only on that evidenced workflow difference, not on brand.[1]
The no-code boundary is clear: portal use needs no code, API and integration work needs developers, and self-hosting needs operations skills. Non-technical teams should default to LogChimp Cloud.[1][2][3]
Cloud-to-self-hosted portability is a real option: the same product spans a free hosted tier, paid cloud plans, and the self-hosted MIT core, with Enterprise self-hosted licenses billed per installation per year. A team can start managed and move in-house later.[1][2]
Questions worth asking
What is the best LogChimp alternative for non-technical users?
Non-technical teams should stay on LogChimp Cloud rather than self-host: the hosted Free tier needs no operations work, while the Docker and manual install paths assume someone comfortable with containers, configuration, and updates. Teams that outgrow the free tier can move to a paid cloud plan before ever touching infrastructure.[1][2]
Is LogChimp really no-code?
Mostly yes for day-to-day use: boards, posts, votes, roadmaps, and changelogs are managed through a visual dashboard with no code required. Code enters only at the edges, through the paid-plan API and integrations, and operations work enters only when a team self-hosts instead of using LogChimp Cloud.[1][2][3]
How much does LogChimp cost per month?
LogChimp Cloud starts with a $0 Free tier, and the Business plan costs $200 per month billed yearly ($2,400 per year). Enterprise pricing is custom quote-based, and self-hosted Enterprise licenses are billed per installation per year. The inspected October 2026 pricing snapshot did not show a Pro dollar amount, so that figure stays unknown here.[1]
Can you self-host LogChimp?
Sources and editorial review
Source research. Reviewed on October 11, 2026. Written by Sanjib Sah. AI assisted; reviewed by a human editor.
We have not run or tested this product.
- LogChimp - Customer Feedback Management Tool
official · Observed October 11, 2026
Homepage headline positioning, feature list (voting, roadmaps, changelog, custom domains, team members, API, private boards, moderation), and MIT open-source core claim with repository link.
- LogChimp Pricing
official · Observed October 11, 2026
Hosted Free, Pro, Business, and Enterprise tiers; Business at $200/month billed yearly with SSO/SAML, audit logs, white labelling; Enterprise with dedicated success manager and support; custom domains and API on paid plans; self-hosted Enterprise licenses per installation per year.
- LogChimp Docs
official · Observed October 11, 2026
Docs hub navigation: create a site, boards, posts, roadmaps, changelog configuration, and a self-hosting section with Docker install, manual install, configuration, migration, and update guides.
- logchimp/logchimp on GitHub
official · Observed October 11, 2026
Canonical repository: Vue and TypeScript implementation, MIT license, TypeScript 57.8% and Vue 40.6%, active releases with v0.9.2 in May 2026.
Compared with these products
No explicit proprietary baseline is recorded.