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OpenSourceAlternatives

Tag

helpdesk

6 catalogue entries use this topic; each Project's license policy is labeled separately.

Odoo

Odoo

Open-source ERP and CRM with 40-plus integrated business apps

Stars55K
Commitjust now
LicenseLGPL-3.0

Odoo is an open-source ERP and CRM whose 40-plus integrated apps cover accounting, inventory, sales, and project work from one database.

Alternative toERPNext
Botpress

BotpressAIOpen

Open-source platform for building AI chatbots and support agents

Stars14.9K
Commitjust now
LicenseMIT

Botpress is an open-source platform for building AI chatbots and support agents with a visual builder, code SDK, and managed cloud.

Alternative toIntercom
Zammad

ZammadOpen

Open-source helpdesk and customer support platform

Stars6,010
Commitjust now
LicenseAGPL-3.0

Zammad is an open-source helpdesk and customer support platform that unifies email, chat, phone, and social channels, with self-hosted or managed cloud operation under an AGPL-3.0 license.

Alternative toZendesk
FreeScout

FreeScoutOpen

Free self-hosted helpdesk and shared inbox for support teams

Stars4,585
Commitjust now
LicenseAGPL-3.0

FreeScout is a free self-hosted helpdesk and shared inbox for teams replacing Zendesk or Help Scout, routing customer email into shared team mailboxes.

Alternative toChatwootZendesk
Erxes

ErxesAIOpen

Open-source experience platform for marketing, sales, and support

Stars4,092
Commitjust now
LicenseAGPL-3.0

Erxes is a self-hosted, open-source experience platform that combines marketing, sales, and support tooling behind one GraphQL API.

Alternative toHubSpotLinearZendesk
Frappe Helpdesk

Frappe HelpdeskOpen

Open-source helpdesk with ticketing, SLAs, and unlimited agents

Stars3,417
Commitjust now
LicenseAGPL-3.0

Frappe Helpdesk is an open-source ticketing system that pulls email, form, and portal requests into one shared queue with SLA tracking and assignment rules.

Alternative toChatwootZendesk