Channel based team messaging with a large integration ecosystem
CompanySalesforce
Since2013
PricingFreemium
Slack replaced internal email for a generation of companies by making conversation searchable and public by default. Channels, threads, and a very large app directory are the shape most team chat now copies.
Asynchronous screen and camera recording shared by link
CompanyAtlassian
Since2016
PricingFreemium
Loom's contribution was the workflow, not the recording. Stop the recording and the link is already on your clipboard, which is what made replacing a meeting with a three minute video actually happen.
Zoom won on the least glamorous quality possible: calls connected, and kept working on poor networks when competitors did not. Everything else it has added sits on top of that reliability.
Voice, video, and text communities organised into servers
CompanyDiscord
Since2015
PricingFreemium
Discord was built for people who wanted to talk while doing something else, and that origin still shapes it. Persistent voice rooms you drop into, rather than scheduled calls, is a genuinely different model from workplace chat.
Teams wins on bundling rather than on craft. If an organisation already pays for Microsoft 365, Teams arrives at no additional cost with identity, files, and calendar already wired together.
Team messaging for organisations that cannot use hosted chat
Stars33.2K
Commit19h ago
LicenseAGPL-3.0
Mattermost is channel-based team chat designed for environments where the message history has to stay inside a boundary: defence, healthcare, and regulated finance are its natural constituency.
Jitsi Meet gets to a working video call faster than anything else: open a URL, share it, done. No accounts, no downloads, no meeting identifiers to read out.
Customer conversations from every channel in one inbox
Stars24.7K
Commit1d ago
LicenseMIT
Chatwoot collects website chat, email, WhatsApp, Instagram, and SMS into a single agent inbox with shared assignment, canned replies, and a help centre.