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sla

1 catalogue entry uses this topic; each Project's license policy is labeled separately.

Frappe Helpdesk

Frappe HelpdeskOpen

Open-source helpdesk with ticketing, SLAs, and unlimited agents

Stars3,417
Commitjust now
LicenseAGPL-3.0

Frappe Helpdesk is an open-source ticketing system that pulls email, form, and portal requests into one shared queue with SLA tracking and assignment rules.

Alternative toChatwootZendesk