BugPin is a self-hosted, open-source visual bug reporting tool from AranticLabs OÜ for teams that collect website feedback. Visitors pin feedback directly on a page through an embeddable widget, and each report arrives with annotated screenshots, screen recordings, and browser diagnostics attached. It serves website QA triage, SaaS teams handling visual bug reports, and agencies gathering annotated client reviews.[1][2]
Quick verdict
Website QA teams and agencies collecting annotated client feedback benefit most from BugPin. Its on-page widget attaches screenshots, recordings, and browser diagnostics to every report, collapsing reproduction back-and-forth. SSO and data-residency answers are still missing, so regulated teams should look at a more enterprise-ready tracker. If you self-host on a budget and triage visual web bugs, BugPin Community is worth a trial; otherwise start with BugPin Cloud.[1][2][3][4]
Key features
On-page feedback widget Visitors report bugs without leaving the site: a floating button or keyboard shortcut opens the widget, and guests can file through shared links without an account.[1][2]
Annotated screenshots and recordings Every report can carry annotated screenshots, screen recordings, and video clips, so reviewers see the problem instead of reconstructing it from a text description.[1][2]
Automatic browser diagnostics Reports arrive with console logs, network requests, browser and OS details, screen resolution, and reproduction steps captured automatically.[1][2]
Kanban triage board Teams triage on a kanban board with drag-and-drop status changes, assignees, priorities, due dates, custom fields, and SLA tracking.[1][2]
Two-way GitHub synchronization Approved reports sync to GitHub issues and back: create or link issues from BugPin, sync comments both ways, and track linked-issue status on the BugPin detail page.[1][2]
REST API and webhooks Scale plans and above expose a REST API with key-based authentication and outgoing webhooks for report creation and updates, feeding external dashboards and workflows.[1][2]
Email notifications and SMTP Configurable notifications cover assignments, mentions, status changes, and digests, delivered through the built-in service or a custom SMTP server.[1][2]
Docker or Bun self-hosting The Community Edition installs via Docker, Docker Compose, a setup script, or Bun, stores data in SQLite with no separate database to manage, and runs on ARM64 and x86_64 hardware.[1][2]
Who will love it
Website QA on staging sites QA teams validating staging sites before release benefit most: visual pins plus automatic diagnostics collapse the usual back-and-forth over reproduction steps.[1][2]
Agencies gathering client feedback Agencies collecting annotated site reviews from clients gain guest links and white-labelling, so clients comment in context without accounts or off-site tools.[1][2]
Privacy-minded self-hosters Teams that must keep feedback data on their own infrastructure fit the free Community Edition, with SQLite storage and no external service in the loop.[1][2]
Who should avoid it
Teams needing SSO today SSO is listed as coming soon and the docs carry no data-residency specifics, so teams with identity or residency requirements should confirm before adopting.[1][2]
Non-developer solo operators Self-hosting, widget installation, and automation setup assume technical comfort; non-technical solo users should use BugPin Cloud or a simpler hosted-only tool.[1][2]
Non-web products The widget, session replay, and browser diagnostics are web-focused, so teams reporting on mobile apps or desktop software will find less of the product aimed at them.[1][2]
Compatibility and requirements
Web-focused embed options The widget installs with a script tag or an npm package supporting React, Vue, Angular, and plain JavaScript, and the backend runs on Bun with the Hono framework.[1][2]
Integrations and notifications GitHub and Slack integrations are documented, with email notifications via the built-in service or custom SMTP; SSO and audit logs are reserved for paid tiers.[1][2]
Questions worth asking
What is the best BugPin alternative for non-technical users?
Is BugPin really no-code?
How much does BugPin cost per month?
Can you self-host BugPin?
Sources and editorial review
Source research. Reviewed on October 9, 2026. Written by Sanjib Sah. AI assisted; reviewed by a human editor.
We have not run or tested this product.
- BugPin - Self-hosted, open-source, visual bug reporting
official · Observed October 9, 2026
Official marketing site: hero, feature grid, editions overview, testimonial strip, and FAQ. Pricing checked October 2026: Cloud from $15 per project per month; Community self-hosted free forever.
- aranticlabs/bugpin repository README
official · Observed October 9, 2026
Official repository: AGPL-3.0 server plus MIT widget, Bun and Hono stack, SQLite storage, v1.2.5-beta.1, ~44 stars, Docker and Bun install paths.
- BugPin documentation
official · Observed October 9, 2026
Official documentation home: widget installation, session replay, GitHub and Slack setup, RBAC mappings, keyboard shortcuts, mail notifications, and REST API.
- BugPin editions and pricing
official · Observed October 9, 2026
Official editions and pricing page: Community free forever, Cloud from $15 per project per month with annual discount, Launch/Scale/Enterprise tier gates (white-label, API, SSO, audit).