Reflet is an open-source feedback platform for developer-led teams that collects feature requests through public boards and an embedded widget, prioritizes them with votes and AI-assisted triage, and closes the loop with public roadmaps and changelogs. It suits SaaS teams that want the request-to-shipped workflow under their own control, with the choice of self-hosting the public codebase or using the hosted Free and Pro plans.[1][2]
Quick verdict
Developer-led SaaS teams that want in-app feedback collection with AI-assisted triage benefit most from Reflet. Its embeddable widget and React SDK, vote-based boards, public roadmaps and changelogs, two-way GitHub sync, and REST API with webhooks cover the full loop from request to shipped release, free to self-host or free up to 100 feedback items on the hosted plan. The material constraints are license and proof: the SSPL-1.0 license with a commercial-use restriction is source-available rather than OSI-approved open source, and no independent Reddit or G2 firsthand reports surfaced, so evaluate from the docs and a trial. If GitHub-centric feedback under your own control matters more than peer proof, start on the free tier; if the team needs OSI-approved licensing or published enterprise SLAs, choose a differently licensed alternative instead.[1][2][3]
Key features
In-app feedback collection One script tag or the React SDK with hooks such as useFeedbackList and useVote puts feedback and changelog widgets inside the product, themeable to match the brand with full TypeScript definitions.[1][2]
Vote-based prioritization Public boards collect requests and real-time votes surface the most demanded features, with live counts and comment threads updating on every screen.[1][2]
AI triage with human decision Every request gets automatic tags, priority scoring from sentiment and frequency, complexity estimates, and duplicate detection with a controllable threshold and confidence score; the official FAQ states the AI suggests while the team decides what reaches the roadmap.[1][2]
Two-way GitHub sync Feedback creates GitHub issues, merged pull requests move linked requests to shipped, several requests can attach to one issue, and changelog entries draft from merged PRs, working with GitHub Actions and CI pipelines.[1]
Public roadmaps and changelogs Roadmaps show planned and shipped work and changelogs announce releases, including an in-app changelog widget and automatic voter notifications when requests ship; both are included on the Free plan.[1][2][3]
REST API and webhooks REST endpoints cover feedback, votes, and comments, webhooks fire on status changes and new items, API keys carry granular per-organization scopes, and an OpenAPI specification is published.[1][2]
Live collaboration Built on Convex, votes, comments, and status changes reach every connected client instantly with multi-editor support and an optimistic UI.[1]
Self-hosting plus freemium cloud The public codebase can be self-hosted following the repository setup instructions, while the managed cloud is free at 0 euros for 3 members and 100 items and 12.50 euros per month billed yearly on Pro.[1][2]
Who will love it
Developer-led SaaS teams collecting in-app feedback: the widget, React SDK, and CLI for coding agents meet developers inside their existing workflow.[1][2]
Product teams drowning in duplicate requests: AI tagging, scoring, and duplicate detection triage the backlog before humans prioritize it.[1]
GitHub-centric teams closing the loop: two-way sync ties each request to issues and shipped pull requests, and changelogs notify the voters automatically.[1][2]
Who should avoid it
Teams requiring OSI-approved open-source licensing should look elsewhere: the SSPL-1.0 license adds a commercial-use and competing-service restriction, so it is source-available rather than open source in the OSI sense.[1]
Teams needing published SSO, SLAs, or data regions face gaps: the current pricing page offers only Free and Pro with no SSO mention, and regions plus enterprise support are unpublished.[1]
Independent review coverage is thin: targeted searches surfaced no original Reddit or G2 firsthand reports, so teams must evaluate from documentation and a trial rather than peer experience. Treat this assessment as docs-based until community evidence appears.[1][2]
Alternatives and compatibility
Conditional alternatives Teams that cannot self-host and want zero ops commitment with SLAs and analytics may fit a hosted feedback SaaS better, since Reflet's advantage shows most on the self-hosted path or the modestly priced Pro plan.[1][2]
Existing catalogue neighbours The catalogue relates Reflet to Fider as a competitor; both cover open-source request collection and voting, so the choice turns on AI triage depth, GitHub sync, license tolerance, and stack fit.[1][2]
Migration paths The REST API across feedback, votes, and comments plus outbound webhooks and CSV or JSON export keeps exit options open: board content can move or sync with other product tooling rather than locking into a proprietary-only store.[1][2][3]
Decisive tradeoff If the team wants GitHub-centric feedback with AI triage that it can self-host this week, Reflet covers collection, voting, roadmaps, and changelogs for free or 12.50 euros per month. If the team needs OSI-approved licensing, SAML SSO, or published SLAs, choose a differently licensed or hosted feedback suite instead.[1][2][3][4]
Questions worth asking
What is the best Reflet alternative for non-technical users?
A hosted feedback SaaS in the Canny or UserVoice style fits better when nobody on the team wants to operate infrastructure or review AI triage suggestions. Reflet's advantage shows most for developer-led teams that value the GitHub sync, SDK, and self-hosting option; teams with no technical operators should compare managed-only alternatives first.[1][2]
Is Reflet really no-code?
How much does Reflet cost per month?
The hosted Free plan costs 0 euros with up to 3 team members and 100 feedback items. The Pro plan costs 12.50 euros per month billed yearly at 150 euros, with unlimited members, 5,000 items, custom domains, styling, API access, and priority support. A monthly-billing price and any higher tier are not published. Pricing checked October 2026 on the official pricing page.[1]
Can you self-host Reflet?
Yes. The codebase is public and the pricing FAQ points to the code and setup instructions in the GitHub repository, with the security page repeating that teams can self-host for full control. The exact supported methods and requirements were not verified on the inspected pages, so operators should read the repository setup guide before committing.[1][2]
Sources and editorial review
Source research. Reviewed on October 12, 2026. Written by Sanjib Sah. AI assisted; reviewed by a human editor.
We have not run or tested this product.
- Reflet homepage (official)
official · Observed October 12, 2026
Official homepage: product feedback, roadmaps, and changelogs for developer-led teams; public boards, embedded widget, and links to features, pricing, docs, and source code.
- Reflet features (official)
official · Observed October 12, 2026
Official features page: AI triage with tags, scoring, complexity estimates, and duplicate detection; widget and React SDK; two-way GitHub sync; Convex live updates; REST API with webhooks and OpenAPI.
- Reflet pricing (official)
official · Observed October 12, 2026
Official pricing page: Free at 0 euros and Pro at 12.50 euros per month billed yearly; self-hosting FAQ and AI-suggests-team-decides FAQ.
- Reflet documentation (official)
official · Observed October 12, 2026
Official docs index: SDK, widgets, component library, REST API reference, and CLI for agents.
- Reflet security (official)
official · Observed October 12, 2026
Official security page: Convex and Vercel infrastructure, encryption, Better-Auth with OAuth, RBAC, GDPR handling, export, rate limiting, and security contact.
- Reflet repository (GitHub)
official · Observed October 12, 2026
Repository page: damien-schneider/reflet, the open-source Featurebase alternative, homepage https://www.reflet.app.
- Reflet LICENSE (repository)
official · Observed October 12, 2026
Repository LICENSE on main: SSPL v1 with network copyleft, commercial-use restriction, and attribution requirement.
- Reflet repository metadata (GitHub API)
official · Observed October 12, 2026
Repository metadata: created 2026-01-17, pushed 2026-10-11, 39 stars, TypeScript, not archived.
- Reflet discovery lead (openalternative.co)
community · Observed October 12, 2026
Discovery lead: open-source alternative positioning against Featurebase, Canny, UserJot, and ProductBoard with official-site and repository links.
Compared with these products
No explicit proprietary baseline is recorded.